RE: E-DRUG: Pharmacy drivers

["J.W.F. van Mil" <jwfvmil@wxs.nl>]

E-DRUG: Pharmacy drivers
------------------------

> I don't think our drivers have the skills to pick up those signals. 
> This job is only for pharmacist.

Dear All,

Wilbert is right. There is a special training in the Netherlands for 
the delivery men/women of the pharmacy. Basically they learn how 
to be polite and how to behave. But they also learn to speak in 
general terms about meds and thus find out how the patient is 
doing. 

The training basically is quite simple but effective. And I can 
imagine such a simple training being given by a group of 
pharmacies/pharmacists to their delivery personel. A bit of role-play 
will do the trick.

Foppe
 
Foppe van Mil, Pharm D. Community pharmacist and researcher
Margrietlaan 1, NL 9471 CT Zuidlaren, The Netherlands
Tel: +31 50 4094333. Fax +31 50 4090732. Email: jwfvmil@wxs.nl
 
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